---
title: "Messages · Upclient"
description: "Every thread belongs to a project, so the history is next to the work, not buried in someone’s inbox. Talk with the client, keep a reply to your team, or limit a thread to the people who need it."
url: https://upclient.app/features/messages
---

# Conversations that stay with the project

Every thread belongs to a project, so the history is next to the work, not buried in someone’s inbox. Talk with the client, keep a reply to your team, or limit a thread to the people who need it.

[Get started](http://app.localhost:4400/signup) [Messages docs](https://upclient.app/docs/projects/messages)

## Four kinds of conversation

Each conversation has an audience. In a client-visible one you can still turn on Internal for a single reply.

- MOLGDKRM

    ### Client-visible

    Everyone on the project, including clients with portal access. The default.

    2 clients

- MOLG

    ### Internal

    Your team only. Never shown in the portal.

    No clients

- MORM

    ### Restricted

    Only the people you pick. Marked as restricted.

    1 client

- MOLGDK

    ### Task conversation

    Your team and the clients assigned to that task.

    1 client

## Decide who is in a thread

Restrict a conversation to the people who need it, and change that later. Upclient posts a note in the thread whenever someone is added or removed.

- People you add can read the whole conversation, earlier messages and files included
- People you remove lose access straight away
- Attachments follow the visibility of the conversation and the message
- Mentions notify people who can already see the thread, never anyone else

## Your client replies from the portal

Each project in the portal has a Messages page. Clients see the conversations they belong to, reply, mention people already in the thread, and start a new one with your team.

- Client-visible threads, restricted ones they were added to, and conversations on their tasks
- Messages are grouped by day, with an Unread filter
- They get a notification in the portal and by email when someone replies

## Questions

Can clients ever see an internal message?

No. Internal conversations and messages marked internal are never shown in the portal, and their attachments stay with your team.

Can I talk to just one person on the client side?

Yes. Start a conversation, click Restrict access and pick the people who should see it. Only teammates can change who is in it.

Does mentioning someone give them access?

No. A mention notifies someone who can already see the conversation. In internal conversations you can only mention teammates.

Where do I see every conversation?

Messages in the sidebar lists every conversation you can access across projects. Filter by project, source or status, such as Unread or Needs response.

## More of Upclient

[All features](https://upclient.app/features)

- [FormsIntake questionnaires with conditional questions](https://upclient.app/features/forms)
- [ContractsSigned in the portal, countersigned by you](https://upclient.app/features/contracts)
- [E-signaturesA drawn or typed sign-off on any task](https://upclient.app/features/e-signatures)
- [File uploadsAsk for files and keep them with the project](https://upclient.app/features/file-uploads)
- [EmbedsBooking calendars and videos inside a task](https://upclient.app/features/embeds)
- [Portal pagesWelcome notes, briefs and timelines](https://upclient.app/features/portal-pages)
- [Notifications and remindersYour team hears, clients get reminded](https://upclient.app/features/notifications)
- [Review and approveApprove client work or send it back](https://upclient.app/features/review)
- [BrandingYour logo, colour, header and layout](https://upclient.app/features/branding)

## Move client email into the project

Invite your client and reply where the work is.

[Get started](http://app.localhost:4400/signup) [Read the docs](https://upclient.app/docs)